Woman Infuriated After Air Canada Offered A $200 Apology Voucher For Losing Husband’s Ashes

A woman expressed significant frustration after Air Canada offered a $200 apology voucher following the loss of her husband's cremated remains. The incident occurred when the passenger attempted to transport the ashes onboard, adhering to established protocols for checked baggage. Despite meeting all necessary requirements for handling the ashes in hand luggage, they were mistakenly placed as checked cargo. This resulted in the unauthorized transfer of the deceased’s remains. Air Canada subsequently provided a $200 voucher as an expression of regret regarding this error.