United Airlines passengers aboard flight UA1736 experienced an unprecedented delay of approximately five hours while kept outside on the tarmac at Appleton International Airport in Wisconsin. The disruption stemmed primarily from onboard supply shortages, including food and water, exacerbated by crew duty limitations imposed by operational constraints. Furthermore, delays were compounded by closures at Customs and Border Protection (CBP) facilities, preventing baggage handling operations. United Airlines acknowledged the difficulties faced by its customers during this extended period. Ground crews worked diligently to address the issues but ultimately failed to resolve the problems quickly enough.
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